Tech email support

A monthly subscription for online entrepreneurs giving you the technical e-mail support you need.

Subscription: €50 per month

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Oh no, you might know that feeling

You’ve probably experienced the annoyance of a technical issue that seems to pop up out of nowhere, be it in WordPress, MailChimp, Google Ads, or any of the other numerous digital marketing services you might use to support your online business.

Issues that always seem to come up just as you’re ready to launch your great campaign.

These might be issues related to creating a web page, installing a plugin, setting up an email subscription form, and/or building an autoresponder or autoflow. You might also be faced with problems regarding correct settings when doing split tests, setting up an ad campaign on various ad networks, and the list goes on and on.

I now feel like I’m 1,000 steps ahead of my competitors.

Christina Bonita Oliveira

Ricco knows everything there is to know – even down to the tiniest details.

Peter Mailund

I give Ricco my warmest recommendations.

Mikkel Johansson

It’s obvious that Ricco knows what he’s talking about.

Rikke Stockmann

Subscription: €50 per month

How annoying when these issues arise!

When problems come up it’s always a good idea to get the right advice from an expert. But typically, you don’t know who to go to – or perhaps even worse, you wind up paying a fortune to a web developer to get it fixed!

Try calculating just how much it typically costs to consult with an expert and ultimately solve the problems at hand. You’ll most likely find your pocketbook drained substantially.

But you don’t have to pay big bucks to launch and sustain your online business. Our tech email support offers you just the right solution for this. It’s for you who want continual help with all the technical stuff necessary for your online business and digital marketing.

Subscription: €50 per month

Get technical expert assistance

You will get expert technical assistance via email. You get to ask as many questions as you need to ask – as long as your subscription is active. We will tell you exactly how, where and what you need to do to get it all working just right.

This applies to both getting things right the first time and also when an issue arises seemingly out of nowhere and you have no idea where to turn. All focused to move you quickly forward, so that your business thrives – making you more money than would make on your own, without this expert support.

The only thing we don’t do is fix things by logging into the particular online service. That’s your job. We teach you how to do everything and then you log in and do it. In this way, the knowledge sticks, and you get the most out of your monthly subscription!

Subscription: €50 per month

The most often questions and answers

How do I get access?

Once you have completed your order and paid, you are ready to go and simply email your questions to [email protected]. We’ll respond within 48 hours, often within a few hours.

What online services can you guarantee me to help with?

We are experts in just about everything when it comes to online marketing – including domains, email setup, DNS, web hosting, SSL certificates, WordPress with virtually any plugins, WooCommerce, Easy Digital Downloads, Campaign Monitor, MailerLite, MailChimp, YouTube, Vimeo, live chat systems, e-mail popup with OptinMonster, payment processors like Braintree Payments, Stripe and PayPal, Rank Tracker from Link-Assistant, SEO SpyGlass, Website Auditor, Google Ads, Facebook Pages, Facebook Ads and Power Editor, AdRoll, Visual Website Optimizer, Google Analytics, Google Tag Manager, AddThis, BufferApp, Hootsuite, short link services such as bit.ly, Zapier, and more.

Who are the technical experts that fix my problems?

Our team experts will help you with all your technical challenges and questions. We are super nerdy (in a good way) and knows all about WordPress, domain setup, HTML codes, Campaign Monitor, MailChimp, Google AdWords, and much, much more. But honestly, when things get really tricky, Ricco himself takes over and will help you.

How does the monthly subscription payment work?

When you sign up for the first time, your credit card details will automatically be safely stored and encrypted with our payment provider Stripe, which handles all monthly payments. We can’t see your card details. It’s all done safely – just as it should be.

What shall I do if I one day no longer wish to continue my subscription?

Simply write an email to [email protected] saying you’re ready to cancel your subscription. One from our team will make sure to unsubscribe the automatic monthly payment as soon as we receive your email request. You subscription remains active until the period you have already paid for is over.

Subscription: €50 per month

Who is Ricco Mortensen?

Ricco Mortensen is one of Europe’s most esteemed experts in digital entrepreneurship. Ricco is also a speaker, author, mentor and the Chairman of the Board at the Ricco Mortensen Foundation which is a nonprofit charitable foundation for digital entrepreneurs.

Ricco is from Copenhagen, Denmark and now lives in Paralimni, Cyprus where he teaches at the foundation’s educational programmes. Ricco has built several digital businesses and has been advising both Danish and international entrepreneurs for more than 20 years.

Ricco Mortensen

In addition, Ricco has previously for several years, been the head teacher in online marketing at Denmark’s largest university of applied sciences VIA University College.

Thousands of people have witnessed Ricco’s unique teachings – learning how to successfully run a business, which includes the setup of companies, tax optimisation, website creation, search engine optimisation, social media strategies, email marketing, online advertising, user behaviour, conversion optimisation, outsourcing, payment solutions, and clever ways to do anything and everything imaginable.

The main focus is to teach you how to design your own cool entrepreneur life, to gain success from your online strategies and earn (a lot) of money in the process.

Subscription: €50 per month